VIIVIO Privacy Policy

Effective Date: April 24, 2023

Your privacy is very important to us. Please see below to see how the VIIVIO app which is a product of Health Oracle Technologies Inc. handles information.

Before you get to the details, here are our fundamental privacy principles:

·      Your privacy is critically important to us and we handle your information accordingly.

·      We don’t share personal information with anyone without your consent except where required by law, to develop our products and services, or protect our rights.

·      We de-identify personal information when we use data for business purposes.

·      Information that you upload or post to VIIVIO may be seen by others, depending on your privacy settings. 

VIIVIO Privacy Policy Details

Information VIIVIO collects

VIIVIO collects information about you, including personally identifiable information if you create an account with VIIVIO, and/or if you track, complete, or upload your activities using the VIIVIO services. 

VIIVIO collects information about how you use the services. There are several ways for you to share information about yourself and your activities with VIIVIO, including your name, email address, biological sex, age, activities, (including date, time and geo-location information as well as your speed and pace), and profile photo. In addition, VIIVIO will collect your credit card or other payment information if you choose to become a member of VIIVIO’s Premium service.

If you elect to use VIIVIO’s location-based services, then the physical location of your device will be collected and stored. Other data such as speed and direction may be collected. You are able to disallow our use of certain location data through your device or browser settings by disabling “Location Services”.

When you make a payment through our payment page, we may collect information from you to properly process your payment. This personal information may include your name, address, phone, email address, your credit card information and payment amount. We use Payment Card Industry certified third-party payment services and do not store your credit card information.

E-mail Links & Notifications:

We may use e-mail links located within the VIIVIO app to allow you to contact us directly via e-mail. We use the information provided in your e-mail to respond to your questions or comments. We may also store your comments for future reference. Users will be provided with opt-in options with respect to any notifications not relating specifically to user prompted inquiries, such as options for receiving updates or news from VIIVIO / Health Oracle Technologies Inc. All emails from VIIVIO / Health Oracle Technologies Inc. to its users will include instructions on how to discontinue receipt of emails, newsletters and other communication from VIIVIO / Health Oracle Technologies Inc. and users can discontinue such communication at any time.

Data Collection from Children

VIIVIO is not intended for the use by children under the age of 16. Health Oracle Technologies Inc. does not willingly collect any information from children under the age of 16. If you believe that we have accidentally collected such information please contact us immediately at support@viiv.io.

How VIIVIO Uses Information

VIIVIO primarily uses the information we collect to administer and operate the Services. We also use your information to analyze, develop and improve the Services.

More specifically we use your information as follows;

  • Your personal information is used to create and manage your account,

  • Your GPS / location data is used to track and analyze your physical exercise activities so that we can score your movement to provide you with personalized recommendations about your health, fitness and wellbeing,

  • Your heart rate data is used to track and analyze your physical exercise activities, nervous system activation and sleep characteristics so that we can score your movement and sleep to provide you with personalized recommendations about your health, fitness and wellbeing,

  • Your nutrition data is used to track and analyze your nutrition patterns so that we can score your overall nutrition and provide you with personalized recommendations about your health, fitness and wellbeing,

  • Your mindfulness and concentration data is used to track and analyze your mindset patterns so that we can score your overall thinking and provide you with personalized recommendations about your health, fitness and wellbeing,

  • HealthKit data is only used to provide health, motion or fitness services in connection with the App; HealthKit data will not be used for marketing, advertising or use-based data mining, including by third parties.

We may also use your information to provide support related to the Services, protect members and enforce our Terms of Service, promote safety, and communicate with you.

How Information is Shared

Subject to your privacy settings, you may share your information, including your profile, username, photos, activities and VIIVIO recommendations with other VIIVIO members who your follow or who follow you and / or with people with whom you follow or who follow you on Third-Party services that you have connected to your Apple HealthKit account (for example, if you connect VIIVIO to Apple Health and a third-party App reads your workout information from Apple HealthKit, that data may be visible on that Third Party service). If you link your VIIVIO account to other social networks and share your activities, they will be viewable outside the VIIVIO app services. If you choose to share or post your location information via such third parties, it is possible that unintended people could have access to such information. You should use caution when sharing information via third parties and you should carefully review the privacy practices of such third parties.

Subject to your privacy settings, your information and content may be publicly accessible.

Third Party Business via API or Other Integrations

When you use third party apps, plug-ins, or websites that integrate with the Services, they may receive your information and content, including your personal information, photos, and your activity data (including private activities). Information collected by these third parties is subject to their terms and policies. VIIVIO is not responsible for the terms or policies of third parties.

Acquirers of our Business or Assets

If VIIVIO or Health Oracle Technologies Inc. becomes involved in a business combination, securities offering, bankruptcy, reorganization, dissolution or other similar transaction, we may share or transfer your information in connection with such transaction.

Aggregated and De-Identified Information

VIIVIO may modify, de-identify and aggregate the information, data, text, software, sound, photographs, graphics, video, messages, tags, or other materials you make available in connection with the Services (“Content”), in ways that do not personally identify you or contain personally identifiable information. Examples of such aggregated information or statistical data include information about physiological data, demographic information or biometric information. VIIVIO may use, sell, license, and share this information with third parties for research, business or other purposes. If you make information or content publicly available on the Services, such information, even when aggregated, is capable of being publicly viewed and possibly associated with you.

With Consent

We may share your information if (i) you direct us to do so or (ii) you otherwise consent to such sharing.

Legal Requirements

We may share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that disclosure is reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process. We may also disclose your information if we determine that disclosure is reasonably necessary or appropriate to prevent any person from death or serious bodily injury, to address issues of national security or other issues of public importance, to prevent or detect violations of our Terms of Service or fraud or abuse of VIIVIO or its members, or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.

Unforeseeable Disclosures

Your personally identifiable information may be disclosed to third parties in unforeseeable situations that are not preventable even when commercially reasonable protections are employed, such as in the case that VIIVIO or the Services is subject to a hacking or other attack.

How We Protect Information 

We take several measures to safeguard the collection, transmission and storage of the data we collect. These steps depend on the sensitivity of the data that we collect, process, and store. Although we strive to employ reasonable protections for your information that are appropriate to its sensitivity, we do not guarantee or warrant the security of the information you share with us and we are not responsible for the theft, destruction, loss or inadvertent disclosure of your information or content. No system is 100% secure. The Services uses industry standard encryption technology to allow for the encryption of personal information and credit card numbers. 

Privacy Policy Information

If VIIVIO makes changes to this Privacy Policy, the updated Privacy Policy will be posted on the Services and the VIIVIO website in a timely manner. If the changes are significant, we will provide a prominent notice. VIIVIO reserves the right to modify this Privacy Policy at any time. If you object to any of the changes to Privacy Policy, you may cease using the Services and deactivate your account. Using the Services after a notice of changes has been communicated to you or published on the Services shall constitute your agreement to the changes.

Disclaimer

While VIIVIO continues to work hard to protect your personal information, no data transmission over the Internet can be guaranteed to be absolutely secure, and VIIVIO cannot ensure or warrant the security of any information you transmit to VIIVIO. Transmitting personal information is done at your own risk.

Retention of Information

We retain information as long as it is necessary and relevant for our operations. Information about you that is no longer necessary and relevant for our operations will be de-identified and/or disposed of securely. 

In addition, we may retain information from closed accounts to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the Services’ terms and conditions and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

When you delete your user account, certain personal information will be immediately de-associated with the account and deleted, such as your e-mail, name, address, and profile photo, if you had chosen to provide this information. Additionally, your Third-Party Account information will be immediately de-associated with your account. All of your activities will be de-identified, made private and no longer associated with your personal information.

We may, however, keep a record of your deletion for up to 30 days following your deletion of an account. Additionally, we may keep system logs, which may be associated with your account for up to 30 days following your deletion of an account.

When you delete your account, we may retain geolocation information to continue to improve the Services. Upon deletion of your account, however, this information cannot be viewed by other users and will be de-associated with your name and other identifiers.

Contact Us: 

If you have any questions, concerns or comments or if you wish to review, change, or remove any personal information which has been provided to VIIVIO, feel free to contact us at support@viiv.io.